PENGGUNAAN METODE DESIGN THINKING UNTUK PENGEMBANGAN STANDAR OPERASIONAL PROSEDUR PADA USAHA TOKO ROTI ABANA KITCHEN
Keywords:
Design Thinking, Standard Operational Procedure, MSMEsAbstract
The development of the culinary business in DIY had experienced heavy pressure during the
pandemic. Along with the recovery of economic activities, culinary businesses are facing changes in
consumer tastes that need to be faced by business actors. Abana Kitchen is one of the businesses that
faces the challenge of adjusting business processes needed to adjust conditions after the pandemic.
Therefore, this devotion is done to help Abana Kitchen to adjust business processes. This service uses
a design thinking approach in the preparation of new business processes, which consist of 5 stages,
namely: empathize, define, idiate, prototype, test. The result of this devotion is a new business process
that suits the needs of Abana Kitchen, which is business management activity that aligned with
product standarization that produce high quality products.
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